Allgemeine Bedingungen

1. SCOPE OF THE CONTRACT

These General Terms and Conditions apply to the sale of all parfumbuy.com products through its website to consumers, users or any other end user.

The use by the customer of the services of the parfumbuy.com shop presupposes, in any case, adherence to the General Terms and Conditions of Business in the version published by parfumbuy.com at the time of the purchase order. It is therefore advisable for the customer to read the General Terms and Conditions before proceeding to finalise a purchase. Once you have finally selected the products to be purchased and chosen the means of payment, you automatically accept the terms and conditions of the contract.

The presentation of products on the screen does not in itself constitute an offer of sale as such from a contractual point of view, but is merely a showcase of the products available on parfumbuy.com.

2. PRICE, METHOD OF PAYMENT, DELIVERY AND RETURN OF THE GOODS

I. Price

The applicable prices are those indicated on the website on the date of the order.

The prices shown for each product include all applicable taxes. The amount of the shipping costs is broken down in the sub total before finalising the order.

In case of requesting an item that is not in stock at that moment, parfumbuy.com will establish as the final price for it, the price published at the time of purchase, even if the price of that product varies later.

parfumbuy.com reserves the right to make, at any time and without notice, the changes it deems appropriate, and may update, even daily, products and prices based on developments in the sector to which they belong.

II. Payment

Purchases are payable on completion of the order, by credit or debit card, or within 5 working days, according to the selected payment option. We do not offer cash on delivery.

Purchases will be paid by the means selected by the customer according to the options offered.

At any time before finally confirming the purchase, the customer can go back to the page and the order will not be effective. If the purchase has already been confirmed (you have received an e-mail detailing the products purchased), and within a maximum period of 24 hours, the customer must contact parfumbuy.com (Customer Service) and provide the following information in order to cancel the order:

- Name of the person placing the order
- Date of the order
- Customer ID number
- Order number

Without this information it will not be possible to cancel the order.

The order will be cancelled within 24 hours after receipt of the fax, without charge. If the order has already been paid for by credit card, the amount paid will be credited to the same card used for the purchase within 30 days of cancellation.

III. Delivery

The delivery will be made to the address indicated by the customer, which may be different from their usual residence, and may also be sent to their place of work or even to a third person to whom they wish to give a gift. In any of the cases, the identification of the purchaser or the person to whom the product is addressed by means of an official document that identifies him/her (Identity Card, passport, residence card, driving licence) and the signature of the recipient will be required.

The product delivery time stated on the website is purely indicative. However, parfumbuy.com will endeavour to respect this deadline, and will not be held responsible in the event of exceeding the initially estimated deadline of 15 working days. In the event that any of the items ordered are not available, parfumbuy.com will process your order as soon as possible, and will be sent within the terms and conditions set out in Shipping Conditions, Deadlines and Returns. In the event that the items ordered are definitely out of stock for reasons beyond our control, the customer may replace the items for others of similar value, without incurring additional costs. Likewise, parfumbuy.com is responsible for the description of the products on the website, except for typographical errors.

For orders of more than one article, in which one (s) of the products is not in stock, two types of shipment may be made, if the company deems it appropriate. A single shipment will be made when all the products are available; or one, two, or more shipments, with the items available. In the latter case, the customer will pay only the costs of the first shipment, being the responsibility of parfumbuy.com the costs of subsequent shipments.

In the event that a shipment is not collected by a customer, and the causes are attributable to this, you can make as many shipments as necessary, (upon receipt of the first shipment returned, or confirmation from the postal service that it was lost or not delivered), and the costs generated by these shipments must be paid by the customer, after payment in our shop.

IV. Returns

Due to the fact that the products offered in our shop are for intimate use, or susceptible to being copied, it will not be possible to return any of the products purchased.

We will only accept returns of defective products within 30 (thirty) working days of receipt, which will be replaced by others of the same type, at no additional charge to the customer. In this case, the products must be sent by registered post, and the customer will be responsible for the postage costs incurred in returning them (we do not accept exchanges of faulty articles due to the customer).

The customer must send the defective products by registered mail, and once received and verified that the defects are attributable to our company, they will be replaced by others in perfect condition. In the event that the defective products are not in stock at the time of return, you can choose other items of similar price for replacement, or wait for the restitution of the same.

V. Conditions for Orders on Request

Products not available in our online catalogue, and ordered to order.

Orders for "made to order" items cannot be cancelled once they have been confirmed by accepting the conditions of sale by means of an e-mail message from the customer's account. These orders will be paid in full before the order is placed with our suppliers, and due to the special characteristics of the products ordered, they may be delivered in several partial shipments, until the entire purchase is completed. If the delivery is made in this way, the transport costs will only be charged once, and for a single shipment, since the rest, regardless of the quantity, will be charged to the company.


3. DATA PRIVACY POLICY

I. Anonymous browsing through the web pages.

Parfumbuy.com, only obtains and retains the following information about visitors to our website:

a) The date and time of access to our website.
b) The number of daily visitors to each section.

The information obtained is completely anonymous, and in no case can be associated with a specific and identified user.

II. Navigation with cookies.

We do not use cookies on our website, except in the option of recognition of a user, who of their own free will decides to activate or deactivate these cookies at the time of accessing their account.

III. Processing of personal data.

In accordance with current legislation on data protection, parfumbuy.com is committed to fulfilling its obligation of secrecy of personal data and its duty to treat them with confidentiality, and adopt, for these purposes, the necessary measures to prevent alteration, loss, unauthorized access or treatment, taking into account at all times the state of technology.

The customer accepts that the personal data provided at the time of subscription to parfumbuy.com are incorporated into an automated file owned by parfumbuy.com, in order to keep you informed of news, products and special offers related to parfumbuy.com. The data provided in the order form will also be included in an automated file created by parfumbuy.com in order to provide a better service to the commercial relationship established with the customer.

The customer will be responsible, in any case, for the veracity of the data provided, parfumbuy.com reserves the right to exclude from the registered services to any user who has provided false data, without prejudice to other actions that may apply in law.

Finally, the customer is informed that he/she has the rights of access, modification, opposition and cancellation, which may be exercised by request through our customer service.

It is understood that the customer accepts the conditions established and gives all the consents required at the time of placing the order.


4. INDUSTRIAL AND INTELLECTUAL PROPERTY

Parfumbuy.com, is the owner of all industrial and intellectual property rights of the website www.parfumbuy.com, and of the elements contained therein, with the exception of the rights that are not owned by this company and belong to their respective owners, and, as such, are recognized by parfumbuy.com.

The infringement of any of the aforementioned rights may constitute a violation of these provisions, as well as an offence punishable under the Penal Code.

5. DISCLAIMER OF LIABILITY

Unless expressly stated on this site, neither parfumbuy.com nor any of its officers, employees or other representatives may be liable for any damages arising out of or in connection with the use of this site. This limitation of liability shall be construed in the broadest sense, extending to any damages whatsoever, including but not limited to compensatory, direct, indirect or consequential damages, loss of information or income, loss of profits, loss of or damage to property and claims of third parties.

THE AVAILABILITY AND FEATURES OF THE PRODUCTS ADVERTISED ON THIS SITE MAY BE SUBJECT TO CHANGE WITHOUT NOTICE.

We disclaim all liability in the event that the manufacturers make any modifications, updates, or corrections to the products displayed here, as well as to their packaging, provided that such actions do not impair the intended purpose of the product.

Due to this, it is possible that the photos that advertise a product do not correspond completely with the article received.

6. APPLICABLE LAW AND JURISDICTION

The contract and the General Terms and Conditions are governed by the laws of electronic commerce in the European Union.

Last revised: 15 November 2023
These conditions may be modified without prior notice.